Product features

What is its capacity?

One pack is approximately 50g.

If you require a larger pack for a large dog or multiple dogs, please contact us via the inquiry form.

What are the contents?

These foods are made of 100% single ingredients (e.g., mackerel = mackerel only, Kokei Series = parent chicken only). No water or additives are used.

Is it a complete and balanced food?

Groobee is a "supplementary food." Please use it as a topping for homemade meals, mix it with kibble, or serve it as a snack.

*If your pet has a diet specified by a veterinarian or if you are mixing it with therapeutic food, please follow your doctor's instructions.

Is it crunchy?

This is a wet dog food product, frozen and cooked using the vacuum (heating) method.

Is it frozen?

This is a frozen product. All ingredients are freshly caught and processed on the same day: β‘  vacuum-packed β†’ β‘‘ cooked at a low temperature β†’ β‘’ frozen. Therefore, the freshness and flavor are exceptionally well preserved.

Is it a pouch?

Yes, each vacuum-sealed pack contains approximately 50g.

Is it heated?

Yes, it has been heat-treated after vacuum-sealing.

Is heating necessary?

No, there is no need. It has been cooked at a low temperature, so it can be eaten immediately after thawing.

Heating it slightly in a hot water bath or microwave will enhance the aroma and stimulate your dog's appetite. To prevent your dog from getting burned, always check the product's temperature before serving if you heat it.

Do you have any allergens?

All products are made from only one type of ingredient.

There are no issues for children with mackerel allergies to avoid mackerel products, or for those with chicken allergies to avoid the chicken series.

*The fish in the domestic natural fresh fish series are caught using set nets, which also catch shrimp, squid, and other marine life.

I'm concerned about vomiting and diarrhea.

It is generally safe to eat as it has been cooked.

Initially, give small amounts, and discontinue use if it does not agree with your dog's health. (We recommend the natural fresh fish/rich chicken series as a small starter set.)

Natural fresh fish: https://groobee.store/products/ffirst
Rich chicken: https://groobee.store/products/cfirst

Is this for a special diet?

This is not a therapeutic diet.

How to Store and Eat

Please tell me how to store it.

Please store in the freezer. Once opened or thawed, please cover with plastic wrap and store in the refrigerator. We do not recommend refreezing, as it will cause a loss of flavor and freshness.

What's the best-by date?

If unopened, please consume within approximately 6 months when stored in the freezer.

Once thawed, seal with plastic wrap or similar, store in the refrigerator, and consume as soon as possible (within approximately 2-3 days).

*As this is an additive-free product, the quality may deteriorate even within 3 days. If you observe any deterioration in quality, please refrain from feeding it.
*Groobee is an additive-free product, so to maintain quality, please refrain from refreezing after opening.

Please tell me how to defrost.

You can enjoy it by simply thawing it naturally in the refrigerator for about 12 hours.

If you want to eat it sooner, you can also thaw it by heating it in a hot water bath or microwave. To prevent your dog from getting burned, always check the product's temperature before serving when warming it up.

Other

Do you have any for large dogs?

We may be able to accommodate your request. Please let us know your requirements via the inquiry form.

Where can I make an inquiry?

There was an issue with the vending machine.

● If a product is jammed
After your inquiry, we will issue a refund via mail or bank transfer to your home within 5 business days. Please make inquiries here.

● If no change is dispensed
After your inquiry, we will issue a refund via bank transfer within 5 business days. Please make inquiries here.

Can I buy it at a store?

In addition to online sales, our products are available at the following locations:
https://groobee.store/pages/shop

At these locations, you can purchase products and sets not available online.
*Please note that product availability varies by store.

We also regularly hold in-store sales events and pop-up events. You can purchase special event-exclusive sets and limited-stock fish species.

Click here for the latest event information↓↓
https://groobee.store/blogs/event

Can I try a sample?

We offer trial sets at our online shop.

For dogs trying Groobee for the first time, we recommend starting with one of these trial sets.

● Rich Chicken (Thigh and Breast Mix)
https://groobee.store/products/cfirst

● Rich Chicken (Breast Meat)
https://groobee.store/products/cfirstmn

● Domestic Fresh Fish
https://groobee.store/products/ffirst


Also, at CAFE' KO-BA, you can enjoy a meal on-site.